Terms & Conditions

Terms & Conditions for AB Electricians (London) LTD

Registration Number: 14267869

1. Definitions:

  • The Company: Refers to AB Electricians (London) LTD.
  • The Customer: Denotes the individual or organization engaging the services of the Company.
  • The Operative/Engineer: Represents the appointed representative of the Company executing the works.

2. Scope & Compliance:

  • The Company reserves the right to refuse or decline work at its discretion.
  • All electrical installation works will adhere to the latest UK regulations and standards.

3. Service Provisions:

  • Power Disruptions: Some disruption of the power supply is inevitable during electrical works. The Customer should be prepared for temporary power losses.
  • Positioning: Unless specified, the positioning of fittings, cables, and other installation components will be determined by the Operative.

4. Charges & Payments:

  • The total charge to the Customer will include the cost of materials and labor. All charges are subject to VAT and any other applicable fees.
  • Non-Stock Items: Collection of non-stock items is chargeable. Time spent obtaining these items will be kept to a minimum.
  • Payment Methods: Invoices are due immediately upon completion. Various payment methods, including card payments and BACS transfers, are accepted.

5. Access & Materials:

  • If the Operative cannot access the site due to hindrances, the Customer will be charged for the time spent awaiting access.
  • Customer-Supplied Materials: If the Customer provides materials that are faulty or missing, standard charges will apply for the time spent on-site.

6. Quotations & Existing Installations:

  • Fixed price quotations are binding unless circumstances change. Quotations requiring site visits may incur charges.
  • Costs assume existing installations are up to standard. Any required upgrades will incur additional charges.

7. Privacy & Liability:

  • The Company does not store credit card details nor share customer details with third parties.
  • The Company is not liable for delays or consequences of delays if they are beyond its reasonable control.

8. Guarantee & Refunds:

  • Labour is guaranteed against faulty workmanship for 6 months from completion. This does not cover materials or parts not supplied by the Company.
  • The Company does not offer refunds on completed works.

9. Amendments & Jurisdiction:

  • These terms & conditions may be updated or modified only in writing by an authorized representative of the Company.
  • These terms & conditions are governed by UK law.

PRIVACY POLICY

Privacy Policy Notice for AB Electricians (London) LTD

Registration Number: 14267869

1. Introduction:

  • At AB Electricians (London) LTD, we prioritize your privacy. This policy outlines how we collect, use, and protect your personal information.

2. Data Collection:

  • We may collect personal data such as your name, email address, phone number, and address when you engage our services or make inquiries.

3. Use of Data:

  • Your data is primarily used to provide you with our electrical services, respond to inquiries, and for billing purposes.
  • We may occasionally send promotional emails about new services or special offers.

4. Data Protection:

  • We implement robust security measures to ensure your personal data is safe from unauthorized access or disclosure.
  • We do not sell, distribute, or lease your personal information to third parties unless required by law.

5. Cookies:

  • Our website may use cookies to enhance user experience. Cookies are small files stored on your computer that allow websites to remember your preferences.

6. Third-Party Links:

  • Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites.

7. Access to Your Information:

  • You have the right to request details of the personal information we hold about you under the Data Protection Act 2018.
  • If you believe any information we have on you is incorrect, please contact us to update or correct it.

8. Changes to this Policy:

  • AB Electricians (London) LTD reserves the right to update this privacy policy as necessary. Please review it periodically.

9. Contact:

  • For any questions regarding this privacy policy or your personal data, please contact us at hello@abelectric.co.uk